Testimonials

We don’t like to blow our own horn, but we must be doing something right.

Here some of what our clients have had to say over the years. . .

• It’s like telepathy. I place my order and then it just shows up a few hours later. Stacie P, Seattle
• Sometimes the simplicity of having my pet food delivered makes all the difference in my crazy day. Cari B, Edmonds
• I am so grateful for all your good food and treats. Ben celebrated his 17th birthday this year. I have never had a dog that old. He just loves everything you bring! Cindy M, Seattle
• With each passing year I appreciate your service more and more. Rajat A, Seattle
• My friend who referred me to you said you have “the best customer service you’ll find anywhere”. Boy was he right! I’m very impressed! Gretchen O, Seattle
• Thanks for being so reliable. The boys and I appreciate it. Letha D, Kenmore
• Getting dog/ cat food delivered is one of the best things I do. I certainly appreciate your customer service. You do an excellent job. Jamie H, Seattle
• We continue to be highly impressed by how much you care about the quality of your products and the satisfaction of your customers. Rhoda B, Bothell
• I’ve been very impressed with how quick you are to respond to every email, how prompt you are with delivery, the quality of products and the attention to detail like the packaging when delivering frozen items. Sherice M, Lynnwood
• Thanks for your service, I love not having to go get dog food and carry big bags! Nancy F, Shoreline
• I especially like your willingness to order new products that I need. You have just about made shopping for my dogs a one-stop process. I no longer have to go to lots of stores to find the variety I like. Leslie S, Shoreline
• The sample bag of dog food that you gave me is AMAZING! She loves it, she’s not itching and she doesn’t smell like a fish cannery! Diane T, Edmonds
• I just wanted you to know how very valuable  your pet food advice has been to me all these years and even now with my second bengal baby, Kato.
  I do refer Smiley Dog  to everyone that I know, or even meet when I have been out walking my bosses pug and the topic of pet food or pet diets comes up.- Joani R., Seattle
• I sure do like your service! It’s really convenient not to have to go track down dog food every few weeks! Coe R, Seattle
• Smiley Dog is a part of our family- L. Hanson, Seattle
• We think your company is great and have been very happy with you!! Your customer service is awesome. . . – Cheryl T, Mountlake Terrace
• Hello!  I’m ever so grateful for your food delivery service, it’s a delight to drop you a note and find food on our doorstep a few days later. Thanks! Debbie F- Edmonds
• I love using Smiley Dog for our pet food and supplies. Not only are we supporting a local company, but you make it so easy for us! You are always so quick to respond to our email orders and to answer our questions. I love that I can even order prescription food, which saves me a trip to the vet! Plus the prices are very competitive. Lastly, how can you beat free delivery??- Shannon N, Bothell
• One email request is all it takes. From that less than a minute task, my food is ordered, paid for automatically & delivered.- Vicki F, Kenmore
• Yes, customer service is a priority for Smiley Dog. What a treat to speak to a real person and what a relief to know that when they say they will do something, they do!! Even make special deliveries for me when I forget to order dog food!! Donna D- Edmonds
• Thank you for being so helpful and agreeable!- Lydia R, Seattle
• Thank you for simplifying my life!- Kristin M, Seattle
• I really appreciate your willingness to accommodate your customers, and that is one of the many reasons I continue to recommend Smiley Dog!- Seena W, Lake Forest Park
• What a great service this is that you provide for people with busy lives. I’m just lovin’ it! – Elaine R, Seattle
• Thank you for your extraordinary customer service and thoughtfulness! – Jane M, Kirkland
• We love your service! Thanks! – Neave M, Seattle
• Those other pet stores can’t touch your personal service- like Nordstrom! – Tom S, Seattle
• You’ve been a huge help in raising our hyper big dog! – Ken C, Edmonds
• I love having that 40 pound bag of food delivered to my back door, and can always rely on delivery as promised. – Vicki H, Shoreline
• Smiley Dog changed my life! I’m impressed with your committment to good service and your knowledge. Keep up the good work. – Anne A, Seattle
• You are doing a great job and I appreciate all the time and effort you put into pleasing the customer. – Eddie  B, Shoreline
• I’ve been having Smiley Dog deliver my pet food and supplies for years. Craig is a great guy – if he doesn’t carry something you’re looking for, he’ll hunt for it.  Craig carries only the best pet foods (I think he had very little, if any, problem with the recent pet food recalls) and he’s a great supporter of rescue and local shelters. Look for the little yellow school bus with the Smiley Dog on it! — Nancy P, Edmonds
• I just wanted to say thank you for always being so reliable and dependable and getting our order right. You make feeding my 14 animals so easy for me, I feel guilty and lazy almost. Plus, every time I have a question, you take the time to answer it and help with everything.— Michelle G, Everett
• Thanks so much for your consistent great service. It’s a pleasure! – Marion O, Richmond Beach
• Thank you very much!! After years of lugging 40# bags of food to the car, I LOVE having it delivered to the door. You really have a great service. Thanks again! – Katie H, Seattle
• Recently, I had a visit from some German friends. They are always quick to point out what’s wrong with the US and the way we do things. There were two things that completely impressed them though–one is REI and the other is your delivery service of pet food. – Claudia D, Seattle
• What a delight to arrive home and see our order so neatly stacked at the front door. Thank you so much for the wonderful service you provide us! The food is heavy and it’s really nice to only have to move it into the house. The convenience is such a blessing to us. And everything arrived. Your service is terrific!
• Thanks so much for everything you do to make our lives easier. – Beth P, Seattle
• Living in an upstairs condo with two large dogs who consume large volumes of food, we have found Smiley Dog to be an invaluable service. Orders are always delivered when promised, and communication is stellar. As long as Smiley Dog is around, they will have our business. – Trish R, Seattle
• Smiley Dog always delivers. It’s amazing that no matter what my needs are, the team at Smiley dog delivers. The joy of never running out of dog food, of never having to make a trip to the store. It’s also great not having to lug 40 pound bags of food home to feed my Great Dane. Craig has also helped me work through food issues with my dog, and has been a help solving other pet problems. I’ve never had anything but a great response working with Smiley Dog. – Christian K, Seattle
• It’s such a pleasure to NEVER run out of food and have the heavy load of grub delivered right to the door. THANK YOU!!!!!!!! for the great service and convenience. – Beth P , Seattle
• Smiley Dog is a great service and your customer service is fantastic, keep it up. – Rajat A,  Seattle
• Thanks for doing such a great job! I couldn’t be happier with Smiley Dog! – Marion O, Richmond Beach
• You make my life so much simpler, I love having the deliveries… Cynthia Y, Seattle
• Thank you Craig! You are awesome! – Jane M, Kirkland
• Your Woofstock was a blast! Lot’s of fun, my daughter enjoyed it. It’s definitely on my calendar for next year too! – Cathy P, Edmonds