Picture yourself in a position to pursue a dream others said was impossible. Then realizing one day you’re living that dream and are now eager to pursue the next. It’s simultaneously exciting, frightening, bittersweet, and above all, unexpected.
After 26 years of living the dream of Smiley Dog, it is finally time to move on to the next chapter of life. As a friend and client, I wanted you to know about our plan for the coming months. It’s time to hand the reins to someone who shares our values and is dedicated to the type of personalized service you’ve come to rely upon and expect.
Please give a warm welcome to Sam Wirsching as he joins the Smiley Dog family with an inspiring vision for the future. Sam is the founder and owner of Sam’s Cats & Dogs, Naturally with locations in Monroe and Everett. In business since 2005, Sam’s mission statement history embraces the same commitment to customer service, education and unbiased advice that you have come to expect from Smiley Dog.
On October 1, 2018, ownership and operations of Smiley Dog will be transitioning to Sam. He and I will be working closely to ensure the excellence you expect from Smiley Dog will continue and ultimately expand. This is an exciting step for Smiley Dog, myself and Sam. I trust you will find it beneficial as well, and encourage you to continue to hold us to the high standards you’ve enjoyed over the years.
We deeply appreciate the trust you’ve given us over the years, and our commitment of dependability to you remains as strong as ever.
Some of you may have already received a personalized letter with your recent delivery or in the mail with more details about this transition. If you’ve misplaced or overlooked that, you can read it here.
If you are currently on an auto-delivery schedule, rest assured that your deliveries will continue as expected. Sam will be reaching out to each and every one of you to introduce himself, confirm payment information and include some “appreciation goodies” with a coming delivery.
Some other enhancements you can look forward to with Sam’s are lower prices on some items, expanded inventory and delivery areas, price matching and a shiny new website.
Whether this is a reminder or new information, you’re invited to contact me if you’d like more information, or just to chat. You can also connect directly with Sam’s on Facebook at their Everett or Monroe location.
Call or visit the Monroe location at 360-805-5060 or email samscatsanddogs@gmail.com and the Everett location at 425-353-9076 or email samscatsanddogseverett@gmail.com
With heartfelt gratitude for allowing me the privilege to be a small part of your days, I wish you and your furry family members good health, good luck and a long, happy life.
Thanks to you, I’ve been living my dream for the past 26 years. It’s been an amazing quarter century and I’m excited to begin the next, despite not quite knowing yet where it will lead!
Best Wishes on your next adventure! Thank you for everything! We will miss you just as we still miss our Sammy 5+yrs. now. Happy Trails!
Thank you, Karen-
It was a pleasure helping you with Sammy over the years. Best wishes to you and yours as well!
Thank you Craig for 26 yrs of wonderful service, knowledgeable advice on foods and treats, laughter and fun times. Even though we haven’t used home delivery in some time I recommend you often. Here’s to dreams lived and the new ones yet to come.
Thank you, Lydia-
You’re so very welcome. I think of you often driving by on the way to Ballard. Many thanks for your years of support and here’s to your dreams as well!
Best wishes to the both of you. You were the best bosses I have ever worked for. I live in Tucson Arizona now.
So good to hear from you, Maggie!
I hope you take some pride in knowing you were an integral part of Smiley Dog during your tenure.
Hope you’re doing well and enjoying Tucson. Say hello to the desert Museum for me!
Craig, I wish you all the best in your next adventure. Thank you for your excellent service and kindness over the years.
Thank you, Terry-
It was a pleasure helping you, Karma and Andy over the years.
Best to you on your next adventure as well!
Thank you for the years of food & treats help with our GSD Dante. You were a constant source of information and kindness. Best of luck in your next journey! The Graeffs
Thank you, Erica-
Your kind words are much appreciated. It was always a joy to find Danté out in the yard when your delivery was made, despite his intimidating size!
Hope you and your family are well and enjoying life!
Dear Craig and Barbara, we wish you the best in your new adventures. I highly recommend getting a truck camper and exploring this beautiful country as Brad and I plan to do as soon as he retires! We already escape the city every other weekend and love ‘glamping’:) Take care and manhvtahnks for all the years of Smiley Dog, warm regards, Elise
Thank you, Elise-
We appreciate your help and friendship over the years- traveling is definitely in the future plans!
This is Crown Hill calling. Craig, I cannot say how much I’ve appreciated you over the last what- 15 yrs. You’ve fed 3 ridgebacks of my own, countless foster ridgebacks, total of 4 cats. Now, with just 1 cat, I hardly ever call. But when I need you, you are always there. I will need another antenna ball if you have any left. Best wishes, The Moores Family
Thank you, Amy-
Yes, it’s been close to 16 years and its been a pleasure helping with your furry family. I thought of you as we were packing up the remaining antenna balls- you’ll find one bouncing around at your door within the next few weeks!
Craig, you’ve always been a “smiley” reliable presence in the lives for all of our dogs for 25 years! Thanks and have fun! Woof!
Thank you, Jeff!
Sorry to have missed you on the delivery yesterday. We’re very glad to have been able to help over the past quarter century- here’s to another reliable 25 with Sam’s!
Wishing you and Barbara the very best. Thank you so much for all you have done for our family of humans and canines!
Thank you, Kathleen-
I’ll miss those quick chats and the chance to marvel at how well Cody is doing on his raw food each month during deliveries. Thanks for all you’ve done for your pets!